We know there have been a lot of stories in the media over the last couple of days about our evening at 92Y with Deborah Solomon and Steve Martin and our decision to offer gift certificates to our audience.
Put simply, we didn’t handle this situation as well as we could have done.
We received numerous complaints from audience members about how the interview was conducted and responded quickly by offering the gift certificates. Although our gesture was made out of respect for our patrons and with the best of intentions, we know now that it came across to many as a criticism of our guests. We deeply apologize for this.
We realize now that offering a refund, especially without consulting with our guests who graciously gave of their time, was disrespectful. We have learned our lesson, and this will not happen again.
For 136 years, 92Y has been committed to supporting the arts and providing lectures and programs that educate and entertain. We deeply value our partnerships with those who help us in our mission.
Executive Director, 92Y